Creation date 12.6.2020
Reijo Kivelä, CEO
Jutel | Customer and marketing data file
In the data file, we process the personal data of our customers, potential customers and their representatives.
We use your information to market, produce and develop the services provided by Jutel. We collect, store and process personal information only for pre-defined purposes.
The following information may be stored about the data subject:
We collect personal data concerning you mainly from you yourself when you contact us or later in connection with the use of our services. We may also collect customer related information from public sources or registers or public social media profiles.
We will see to it that we always have legal grounds for processing your personal data.
We process data saved into the marketing data file on the basis of our legitimate interest (e.g. direct marketing to our customers or product developement of our services) or based on your consent.
We process our customer data according to the agreement with the customer.
Your data is mainly processed by our company’s personnel as part of their work.
In some cases, your personal data may be disclosed confidentially to our partners or our subcontractors who process personal data on the basis of a written commission agreement. Such cases include, for instance, data centre and cloud services intended for storing data, providers of the IT systems we use and external services acquired to support sales and marketing.
Our subcontractors and partners process personal data as agreed, according to our written guidelines and only for agreed, legal purposes.
We don’t transfer your personal data outside the EU or ETA region.
The website analytics service we use (Google Analytics) might transfer analytics data outside the EU region. Google has agreed to the Privacy Shield-agreement, which guarantees an agreeable level of information security approved by the European Commission.
The social media channels we use might also transfer your data outside the EU and ETA region in accordance with the Privacy Shield-agreement.
We store your personal data only for as long as is required for the purposes described in this policy. Data that is no longer required is erased regularly, at least once a year.
We respect the confidentiality of your personal data.
Personal data is protected from use by third parties with firewalls, antivirus software, personal user IDs and passwords. Personal data can only be accessed by persons authorized by Jutel whose work duties require them to process personal data. We disclose personal data to our partners, such as our subcontractors, only in a confidential and restricted manner on the basis of agreements. Our partners must commit to ensuring adequate information security and the legal processing of personal data in all aspects of the processing. The persons who process personal data are bound by an obligation of secrecy.
Our website uses a TLS-encrypted HTTPS connection, which ensures the protection of all electronic personal data. In the browser, this is indicated by the green lock icon on the left in the address bar. If there is data in a manual format, they are stored in locked premises that cannot be accessed by third parties and they are destroyed securely if needed.
If you do not wish the online service to collect data through cookies, you can prevent cookies (most browser software allow the user to disable cookies). You can prevent Google Analytics from collecting data about you. Read more about this on Google’s website. However, please note that in this case, it is possible that the online service does not function properly.
Everyone has the right to know what kinds of data concerning them is stored in a personal data file. You can request your data from us for review as described in Section 14.
Jutel erases, rectifies or supplements, on its own initiative or at the request of the data subject, any data that is erroneous, unnecessary, incomplete or obsolete with regard to the processing.
The data subject has the right to request the restriction of the active processing of their personal data when, for instance, the data subject contests the accuracy of their personal data and requests the rectification or erasure of the data. In this case, the personal data in question may only be stored, not otherwise processed. The restriction of processing is ensured by technical means.
Before the restriction of processing is lifted, Jutel informs the data subject of this.
You have the right to object the processing of personal data concerning you provided that there is no compelling reason for the processing of the data, overriding your rights, or that the processing is not required for handling a legal claim.
As far as the data subject has provided data to the customer data file themselves and the data is processed on the basis of the data subject’s consent or commission, the data subject has the right to receive this data in a machine-readable format, as a rule, and the right to transmit this data to another data controller.
If personal data is processed on the basis of the data subject’s consent, the data subject has the right to withdraw their consent by informing Jutel of this. You can withdraw your consent as described in Section 14.
The data subject has the right to lodge a complaint with a competent supervisory authority if the data controller has not complied with the applicable data protection regulations in their operations.
Any enquiries and requests related to the data file can be submitted either in person by presenting an identity document or contacting us via firstname.lastname@example.org. We will be in touch after your contact to ensure your identity.
We deliver the data to your email address as a password-protected document, with the password sent as an SMS to your phone.
Jutel responds to requests within one (1) month of the submitting of the request unless there are special reasons for a longer response time. We may also refuse to fulfil your request on grounds defined in applicable law.
Exercising your rights is free of charge per se.